Welcome To Computer Resale (Cambridge) Ltd bargains galore 4 Mill Road
Cambridge, England
Tel 01223 305 007


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 AC adapter/chargers

 
Base units only

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 Laptop repairs

 PC repairs

 Mac Repairs

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 Monitors

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 Warranty

 WEEE &
    The Environment


Computer Resale 
4 Mill Road
Cambridge
CB1 2AD
England

Tel
01223 305007
Fax
01223 305008
email
info[at]computerresale.co.uk

Map



 

We pride ourselves on our ability to repair PCs (computers)  quickly and efficiently. 

ALL REPAIRS ARE COVERED BY OUR 3 MONTH GUARANTEE

Please keep your receipt safe - it enables both parties to track the warranty.

We are not responsible for any loss of data or programmes. Please ensure you backup your data before bringing the item in for repair. Our charges include VAT. The following lists the most common problems :-

STUDENT SPECIAL  -- REINSTALL WINDOWS £48

Unsure what's wrong? Phone 01223 305007 and ask to speak to a technician

Problem

Explanation

£ inc vat
Hourly rate Work charged per hour. £48
EXPRESS SERVICE When a PC is booked in for repair it goes into a queue to await the services of a technician - usually within 48 hours. However, if you are in a hurry we can start work on your PC immediately, provided you agree to pay an extra charge over and above what we would normally charge £48
additional express service charge
Initial Booking in fee

To try and ascertain what is wrong. Not charged if work carried out.


Please Note. This fee is not for diagnosing problems with high spec home built PCs. Such diagnostics usually take a long time and inevitably cost more. In such cases we will evaluate each situation on a case by case basis.


£30
File system error

Blue screen error which can indicate the file system within windows has become corrupted and requires fixing. Usually a simple fix, however, the fault could also indicate a possible problem with the hard drive which caused the files to become corrupted in the first place.

If the hard drive has become damaged with a few bad sectors it is sometimes possible to fix (re-magnetise) these sectors using special software. The fix is only a temporary measure to allow the customer to backup important data. The hard drive may continue to operate for months but it also may fail within hours. Such repairs carry no guarantee beyond the fact that the hard drive should operate long enough to effect data backup. 



£30


or


£48
Windows reinstall Software problems may require Windows to be reinstalled.
£59
Hard drive failure Can usually be diagnosed by the sound of constant ticking (death rattle) as the hard drive "head" crashes against the revolving discs. The problem with this tale is that not only does the drive have to be replaced but so does Windows. There is also a small labour charge for removing and replacing the hard drive. needs a diagnosis for a quote
No Power to Motherboard

PC fails to turn on. Usually caused by blown power supply (PSU) unit. New PSU needed (£33 approximately  plus £30 labour).

Warning! In cases when the PSU is blown - whatever caused the PSU to blow (ie power surge) can sometimes destroy other parts of the PC including the motherboard, processor and hard drive. It is not the norm - mostly just blows the PSU but....stuff happens


£63approx


or worse

Big Bang! The most common cause for a loud bag is the wrong voltage. Happens, most commonly when a PC is imported from North America and the user has forgotten to change the voltage (usually there is a small red voltage selector on the back of the PC). In many cases the bang just blows the power supply unit but occasionally it also blows the motherboard and other bits as well. Please note- When booking in a repair it is the customer's responsibility to advise us if a PC is set to run on 110v - when we start work on a PC we assume it is set to run on 240v and will not check the voltage regulator unless we have been pre warned. needs a diagnosis for a quote
Blown Capacitors
Capacitors are fitted onto a motherboard to control the direct current voltage. For various reasons the capacitors sometimes start to leak and fail.  We are able to replace blown capacitors
  approximately
£72

Backup
Obviously its best that you back up your work before bringing in a PC/Laptop/mac  for repair. If you wish us to backup we will but we will charge £40 could be less if its small
Data Recovery

If your hard drive fails, the data can be retrieved but in some cases this involves specialist equipment and can cost several hundreds of pounds. We do not carryout such work However, in many cases although the drive is inoperable, data can be retrieved relatively easily and we can help

From £48+
Virus/Spyware

If your laptop has problems due to a virus or spyware we can sometimes remove the "malware" although its  far more effective and usually simpler and cheaper to wipe the hard drive and reinstall Windows. We can do this. If you wish us to backup your data there will be an extra charge (see above).

No money? Try  the free security package from MicroSoft  - MSSE - its actually not bad considering its free

We sell a full security package from KASPERSKY for £25


Virus removal from £48

Reinstall Windows
£59
Storage Charges

We have limited space and cannot be expected to store items for longer than 3 months. When booking in an item for repair customers will be asked to sign a booking form which states that any equipment left with us for longer than 3 months will be recycled. When we have completed our work we will advise you.  At this point, customers are requested to promptly collect their equipment - remember - after 3 months your equipment will be recycled and you will not be able to reclaim it.

Free for the first 3 months, thereafter £1 per day until it is recycled

 

Prices correct at the time of publication. Errors and omissions excepted

Sometimes we make mistakes when writing this page - if so - we are sorry

Unsure what's wrong? Phone 01223 305007 to speak to a technician

We accept the following credit cards:
visa, mastercard, switch, solo

This page was last updated on 20/02/11

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their respective owners
Copyright  1999 - to date Computer Resale (Cambridge) Limited